Shipping Policy

Shipping Policy 

Shipping Policy (for Singapore & International customers)

Our preferred shipping carrier is Singapore Post by registered air mail, air parcel or local mail. This is usually a cheaper option than express courier but takes a little bit longer. However, during checkout we offer you the option of Singapore Post or express courier for you to choose. The indicative price is displayed alongside your option so you may choose accordingly.

You may also add specific instructions to the Item notes before checkout; for us to take note of.

Shipping magnets by air are tricky. There is a constant fear amongst airline companies & operators that magnets may interfere with navigational equipment. While in reality that may be arguable, it is always a good practice to properly seal the magnets in a flux containing packing so that there is zero residual flux outside of the box. This takes time & effort and adds to the cost of the shipment itself.

The shipment rates are returned for packages up to 30 Kgs only based on weight & zone. Rates for packages heavier than 30 Kgs generally need to be negotiated with carriers as the counter rates become untenable. If during your checkout, you encounter a $0 (zero value) for the shipment rate, it means that the weight of your package is more than 30 kgs.

We offer to ship via Self-collection, Local delivery, Singapore Post Worldwide Air parcel, Singapore Post Surface parcel, or UPS/FedEx/DHL. You will be able to choose your shipping method at checkout.

If you have special shipping requirements, you must make arrangements with us at the time you place your order. We can often accommodate special shipping requests but are sometimes unable to. Additional charges may apply for special shipping requirements.

The transit times displayed beside the shipping method during checkout is a pessimistic estimation

Self-Collection

This refers to the mode when you plan to collect your consignment on your own or have your own account with International couriers (DHL/FedEx/UPS). After you place your order with this option, your goods will be processed and ready for collection within 1 business day.

Local Delivery

This refers to the mode when we arrange to deliver your goods to your address in Singapore. This applies to shipment within Singapore only.

Singapore Post Worldwide Air Parcel

This is a cheaper option compared to express courier rates. While your delivery is guaranteed, the transit time is usually around 8 to 15 working days depending on destination. Tracking is available but limited to key events.

Singapore Post Surface Parcel

This is the cheapest option for heavier items. While your delivery is guaranteed, the transit time is usually around 10 to 25 working days depending on destination. Tracking is available but quite limited.

Fedex/DHL/UPS/EMS

This is the most expensive but fastest option. While your delivery is guaranteed, the transit time is usually around 3 to 5 working days depending on destination. Tracking is available.

Please Take Note

Irrespective of the international shipping option you may choose, the transit time is an estimation only. The destination customs processing is not within our control and may cause the shipment to be delayed. Any taxes or duties applicable at the destination are to be borne by the buyer.

Limited Warranty

We warrant our products to be free of manufacturers defects.  Our only obligation is to replace products proven to be defective.  All other warranties, express or implied are disclaimed.

Liability

Acceptance of any order is conditioned on Buyer’s acceptance of our terms. We shall not be liable, whether in contract, in tort, under any warranty, in negligence or otherwise, for consequential, special or incidental damages.  Under no circumstances shall our liability exceed the amount of the purchase price.  The buyer’s limited right to replacement is the Buyer’s sole and exclusive remedy.

Disclaimer

Any general purpose information posted on this site is intended as a public service. Users of this web site are responsible for checking the accuracy, completeness, currency and/or suitability of all information. Lifton Pte Ltd specifically disclaims any and all liability for any claims or damages that may result from information contained in any third party websites maintained by other parties and linked to this web site and does not independently verify or exert editorial control over, information on pages outside of this site.